Common questions
Frequently Asked Questions
Everything you need to know before you visit or place an order.
Do you make sugar-free sweets?
Yes — we make a genuine sugar-free range including sugar-free anjeer and khajur chikki, plus selected sugar-free mithai available on request. See the Festive & Sugar-Free page.
Do you take bulk or wedding orders, and how much notice do you need?
Yes, we regularly supply weddings, festivals and corporate gifting. Message us your date and quantity on WhatsApp and we'll advise on timing directly — the earlier you reach out around Diwali or wedding season, the more options you'll have.
Is everything at Dharti Namkeen & Sweets pure vegetarian?
Yes — the full range at Dharti Namkeen & Sweets is 100% pure vegetarian.
Do you deliver, or are you on Zomato / Swiggy?
We're focused on our two physical outlets — call or WhatsApp us to check on delivery for your area.
Can you ship packed namkeen outside Surat?
Message us on WhatsApp with your location and we'll let you know what's possible for packed namkeen outside Surat.
What's the shelf life of your packed namkeen?
Our packed namkeen is sealed for freshness — ask us in-store or on WhatsApp for the shelf life of a specific item.
Do you give GST invoices for bulk or wholesale orders?
Ask us when you place a bulk or wholesale enquiry and we'll sort out an invoice.
Is there parking at your outlets?
Parking is limited right at the Udhna outlet, so allow a few extra minutes to find a spot, especially at peak times.
Do you make festival gift hampers?
Yes, including Diwali corporate boxes and wedding/festival hampers — see Bulk & Corporate Orders for how to enquire.
Why don't you show prices on the website?
Prices change with ingredient cost and season. Rather than publish a price list that goes stale, we ask you to call or WhatsApp for today's rate — the most common complaint in reviews is exactly this kind of stale pricing, and we'd rather avoid it.
Still have a question?
Message us directly — we're quick to reply on WhatsApp during opening hours.
Ask on WhatsApp